Hamar, Norway
Server operations at scale in Hamar
Teconergy provides professional server operations and on-site maintenance inside a data centre campus in Hamar, Norway. The engagement covers an environment of approximately 30,000 servers on Foxconn hardware.
Based on daily work orders and maintenance requirements, we coordinate and dispatch qualified engineers to the site to perform server inspections, troubleshooting, hardware replacement and related maintenance activities, so service requests are handled promptly and closed within the agreed response windows.
Location
Hamar, Norway
Project scale
~30,000 servers
Our role
Resident operations and maintenance team
Our work
What our engineers deliver on this engagement.
On-site server operations and maintenance
Server inspections, troubleshooting, maintenance and hardware tasks carried out to work-order requirements, with engineering resources allocated daily according to operational priorities.
Professional engineering team
Experienced data centre and server engineers working to standardised procedures, measured on response time, execution quality and work-order closure.
Hardware lifecycle management
Component replacement, RMA processing and spares management, with full traceability from fault report to verified fix.
Cabling and cabinet build-out
Structured cabling, patching, labelling and cabinet build-out delivered to the same documented standard across the campus.
Scope summary
- 24/7 server operations and smart-hands support
- Hardware replacement and RMA handling
- Structured cabling and cabinet build-out
- Ticket handling against strict SLA targets
Outcome
All tickets have been handled within the agreed SLA time limits, with zero incidents and no customer complaints since the start of the engagement.
All Teconergy projects
Approximately NOK 6 billionAssets under maintenance
Estimated total value of assets supported across all Teconergy projects.
Discuss your infrastructure requirements with our team.
Tell us the facility, the scope and the timeline. A sales engineer responds within one business day with how we would staff and price it.
- Reply from a sales engineer within one business day
- Scope, staffing and indicative pricing in the first response
- Engineers on site in Norway, Finland, the Netherlands, Germany and France
- No obligation — NDA on request