Privacy policy

1. Who we are (data controller)

Teconergy AS, Stanseveien 13, 0975 Oslo, Norway, is the data controller for personal data processed through this website and in our commercial relationships.

For any privacy question or to exercise your rights, contact us at contact@teconergy.no.

2. What personal data we collect

We limit collection to what is necessary for the purposes below.

• Contact and enquiry data: name, work email, company, country, phone (optional) and the content of your message, submitted through our contact form or by email.
• Business contact data: names, roles and contact details of client, supplier and partner representatives.
• Recruitment data: information you send us when applying for a position.
• Technical data: IP address, browser type, device type, pages requested and timestamps, processed in server logs for security and reliability.

3. Why we process it and on what legal basis

• To respond to your enquiry and prepare an offer — legitimate interest (Art. 6(1)(f)) or steps prior to entering a contract (Art. 6(1)(b)).
• To deliver and administer contracted services — performance of a contract (Art. 6(1)(b)).
• To keep our website secure and operational — legitimate interest (Art. 6(1)(f)).
• To meet accounting, tax and other statutory duties — legal obligation (Art. 6(1)(c)).
• To send you commercial information where required — your consent (Art. 6(1)(a)), withdrawable at any time.

4. Cookies and similar technologies

This website uses strictly necessary cookies only unless you give consent to anything further. Details, including how to change your choice, are set out in our cookie policy.

5. Who we share data with

We do not sell personal data. We share it only with processors and recipients that need it to support our operations: hosting and database providers, email and communication providers, professional advisers, and public authorities where the law requires it.

All processors act on documented instructions under a data processing agreement pursuant to Art. 28 GDPR.

6. Transfers outside the EU/EEA

Our infrastructure is operated within the EU/EEA wherever possible. If personal data is transferred outside the EU/EEA, we rely on an adequacy decision or on the European Commission's Standard Contractual Clauses together with supplementary safeguards, and we can provide a copy of the relevant mechanism on request.

7. How long we keep it

• Enquiries that do not lead to a relationship: up to 24 months from last contact.
• Client and supplier records: for the duration of the relationship and up to 5 years afterwards.
• Accounting documentation: 5 years, or longer where statutory retention applies.
• Server and security logs: normally up to 12 months.

8. Your rights

You have the right to access your personal data, to rectification, to erasure, to restriction of processing, to data portability, and to object to processing based on legitimate interest. Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise any right, write to contact@teconergy.no. We respond within one month. You may also lodge a complaint with your national supervisory authority — in Norway, Datatilsynet (datatilsynet.no).

9. Security

We apply technical and organisational measures appropriate to the risk, including access control, encryption in transit, least-privilege administration and documented incident handling. Personal data breaches likely to pose a risk are reported to the supervisory authority within 72 hours.

10. Changes to this policy

We may update this policy as our services or legal obligations change. The current version and its date are always published on this page.