01 / Hamar, Norway
Green Mountain
Resident operations team inside one of the Nordics' largest data centre campuses, supporting around 30,000 servers on Foxconn hardware for a global end-user's core business.
Learn moreScope
- 24/7 server operations and smart-hands support
- Hardware replacement and RMA handling
- Structured cabling and cabinet build-out
- Ticket handling against strict SLA targets
Outcome
All tickets have been handled within the agreed SLA time limits, with zero incidents and no customer complaints since the start of the engagement.
