Junior–Medium
Resident Server Engineer – Data Centre Operations
Helsinki, Finland
Permanent, full-time 100% · Target start date: January 2027 (project-dependent)
Teconergy is a globally oriented IT service provider specialising in data centre operations and maintenance. We deliver on-site hardware support for enterprise and AI server environments across Europe, working to strict service level agreements (SLAs) for international technology clients.
As a Resident Server Engineer, you are based permanently at one of our clients' data centres, in a team that covers the site 24/7. You keep the server fleet running: you patrol the halls, spot problems before they cause outages, fix hardware faults on the spot and follow every incident through to resolution.
What you'll do
- Carry out inspection rounds at least every 4 hours and record findings in a patrol report
- Monitor equipment status and alarms, and resolve risks before they cause downtime
- Troubleshoot server faults using BMC logs, diagnostic tools and Linux commands, and replace failed parts (memory, CPUs, disks, power supplies, boards, GPUs)
- Handle repair tickets on site following the client's procedures, with accurate time stamps and repair descriptions
- Own incidents during your shift: coordinate with the data centre operator and technical support, and escalate when needed
- Use batch tools for firmware updates and server configuration across many machines
- Manage the on-site spare parts stock and keep inventory records accurate
- Write a shift handover and duty report, and follow all data centre safety and ESD rules
- Manage on-site asset inventory tracking, stock movements and defective component returns (RMA)
- Perform physical hardware replacement and cabling checks on server infrastructure, including GPU servers, optical transceivers and high-density cabling
What you bring
- Education in IT, electronics or similar, or equivalent training and certification
- Junior: relevant training with some hands-on hardware experience. Medium: 1–3 years in data centre operations or server support
- Good knowledge of rack server hardware; at medium level also blade, multi-node or GPU servers
- Proficiency with basic physical and electronic hand tools (e.g. torque screwdrivers, ESD safety gear, label printers, cable testers)
- Familiarity with remote management tools (BMC/IPMI) and hardware logs
- Basic Linux commands, networking basics and an understanding of RAID
- Disciplined, process-driven way of working and clear communication
- Willingness to work a 24/7 shift rotation, including nights, weekends and public holidays
- Able to pass a background check and commute reliably to the site at any hour
- Willingness and ability to successfully complete the vendor/supplier interview, qualification training and technical assessment
Nice to have: experience in large-scale or AI data centres, batch deployment tools, storage systems, or certifications such as CompTIA A+ / Server+.
Languages: fluent local language and English required; Mandarin Chinese is a strong advantage. (Finnish or Swedish)
We offer
- Full training and manufacturer certification on enterprise server products
- A permanent base at a modern, large-scale data centre with current AI infrastructure
- Competitive salary plus shift allowances
- An international, multilingual team (English and Mandarin) and a clear path to senior or team-lead roles
Send your CV and a short cover letter in English to contact@teconergy.no. Please clearly state the specific role and country you are applying for in the email subject line. We review applications continuously.